Report a Power Outage Online: Log-in to SmartHub

Report a Power Outage by Phone: 877.744.1055

View our Outage Map


Pay Online: Log-in to SmartHub

Pay by Phone: 877.999.3371

Call Before You Dig

Call 811 at least two business days before beginning any excavation work.


For more information regarding rebates or energy efficiency please contact 888.883.9879 (between 8 a.m. and 5 p.m.) or rebates@esgroupllc.com.

Member Services

Business hours: Monday-Thursday 7 a.m. to 5:30 p.m., closed Friday

Phone: 208.765.1200

Toll Free: 800.240.0459

Email: kec@kec.com

Fax: 208.772.5858

Office Address:
9014 W. Lancaster Road
Rathdrum, ID 83858

Can't find what you are looking for or have another question? Please reach out to us via the form below and someone will get back to you within 2 business days. Please do not report power outages using this form (use the contact information above).

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