eBill/Paperless Billing: eBill provides KEC members the convenience of receiving bill notifications electronically. Electronic notifications make a positive impact on the environment by minimizing the use of paper, printing and postage. Read our blogpost here on how to sign up.
Choose Your Due Date: KEC mails bills in three cycles with the due dates on the 5th, 15th or 25th of each month. You may choose your due date—contact us to make this change.
Budget Billing: A billing program that averages your annual electric bill into equal monthly payments. Program participation is subject to credit approval—contact us for details or to sign up. Check out our quick guide to our budget bill.
Prepaid: KEC's Prepaid program is an innovative solution for members who no longer want to wait until the end of the billing cycle to find out how much they owe. You prepay for your electric consumption monthly, weekly or randomly—the choice is yours. The only deadline is making sure you pay before your account reaches a zero balance. Use SmartHub to track your electric use and balance.
KEC accepts payments using any of the fee-free payment options below.
Online: Log in to SmartHub to pay your bill or enroll in Auto Pay using checking, savings, or a debit or credit card with a Visa or MasterCard logo. You may also make a one-time payment with no registration required using our Pay Now service.
Pay by Phone: Available 24/7, call 877.999.3371 and make a one-time payment using checking, savings, or a debit or credit card with a Visa or MasterCard logo. You will need your KEC account number and KEC PIN.
In person: Our office is open Monday - Thursday 7 a.m. to 5:30 p.m., closed Fridays.
Mail: Please allow time for your payment to be received by the billing due date. Mail check or money order and the bottom portion of the bill to our office. Please include your KEC account number on your payment.
Drop Box: Drop your check or money order (no cash) and the bottom portion of the bill in our office drop box, located in front of our office. Please include your KEC account number on your payment. Payments dropped off after 5:00 p.m. will be applied to your account the next business day.