Starting with January 2026 billings, KEC implemented a new rate design that introduced the Peak Use Charge for residential and general service members. We recognize that this change has raised questions and concerns, and we’re committed to providing clear information to help members understand and adapt to the new structure.

Because many of these topics require detailed explanation, the full informational video is just over an hour long. While we encourage you to watch the video in its entirety, we’ve also included short, topic‑specific clips below so you can easily find the information most relevant to you.

FAQ Clips

Below are snippets of the above video answering specific questions about our rate redesign.

Why was a rate redesign required? Why couldn’t KEC keep the old rate structure?

What has KEC done to engage the membership on these changes to the billing? 

Was this change needed to pay for KEC’s new headquarters? 

Is the growth in Kootenai County and the surrounding areas driving rates up? 

Is staff pay, raises or bonuses a reason for the rate redesign? 

What is the grid? What is the state of it and how does that affect KEC?

Why did KEC choose those peak hours and what can members do to manage their energy use?

Has KEC considered offering discounts to certain groups of members like seniors or veterans?

Video Slides: