What are these messages?
KEC sends SMS messages to employees who explicitly opt in to receive operational alerts related to SCADA system alarms and electrical outage notifications.
- Message purpose: SCADA alarms, outage status updates, and operational notifications
- Message frequency: Varies based on system activity
- Cost: Message and data rates may apply
How do employees opt in?
Employees opt in by submitting an IT helpdesk request to be added to the KEC Alerts SMS list.
Opt-in disclosure (shown during request):
By requesting SMS alerts, you agree to receive text messages from Kootenai Electric Cooperative related to SCADA system alarms and outage notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.
Opt-out and Help
- Opt out: Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT
- Help: Reply HELP or INFO
- Re-subscribe: Reply START
Sample HELP response:
KEC Alerts: For help, contact IT Support or visit https://www.kec.com. Reply STOP to opt out. Msg & data rates may apply.
Sample STOP response:
You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe.
Example Messages
- KEC Alert: Outage update — Zone 102. Estimated restoration 3:30 PM. Crew dispatched. Reply STOP to opt out.
- KEC Alert: ALARM LOCKOUT [Date-Time] JULIA SUBSTATION — Breaker Lockout. Reply STOP to opt out.
- KEC Alert: Outage Situation: 0 currently out. Planned outages: 102 expected [Date-Time]. Reply STOP to opt out.
Privacy and Terms
This SMS program is intended for employee operational notifications only. Consent is collected and retained by KEC.