Whether it is restoring power after a storm, performing maintenance, or connecting a new service, we need to access all parts of our system. This access may be on your property or in your neighborhood. During outage restoration, crews must patrol lines in the area affected before restoring power for the safety of crews and the public. This means you may see us out and about in your neighborhood. We should be easy to identify with a KEC logo on our trucks and clothing. Crews also carry company identification badges which they are happy to show you. You may contact our office at (208) 765-1200 to verify that an individual is a KEC employee. If you feel unsafe or threatened, please call local authorities.
Tell us about what happens if a crew comes across a backfeeding generator.
Backfeeding generators are hazardous to line crews. Generators without the proper disconnects and transfer switches will energize a high-voltage line that crews think is de-energized causing a potentially dangerous situation for linemen and the public. Whenever we encounter an improperly installed generator, we educate the owners of the hazard they are creating and remind them to install a transfer switch. A transfer switch prevents energy from leaving your generator and going back onto the utility electrical equipment. A qualified electrician should install your generator and transfer the switch.