Please keep in contact with us—we can help! If you know you can’t make your payment by the bill due date, please give us a call so we can work with you before your power is interrupted. We can explore options such as payment arrangements, different due dates, or connection with local energy assistance programs like Community Action Partnership (CAP). CAP manages a variety of heating assistance programs designed to assist families who have low incomes or are experiencing financial hardships with their heating bills.