KEC accepts payments using any of the fee-free payment options below.
- Online: Visit SmartHub to pay your bill or enroll in Auto Pay using a checking or savings account, or a debit or credit card with a Visa or MasterCard logo. You may also make a one-time payment with no registration required using our Pay Now service.
- Pay by Phone: Available 24 hours a day, 7 days a week, call (855) 938-3508 and make a one-time payment or enroll in Auto Pay using a checking or savings account, or a debit or credit card with a Visa or Mastercard logo. You will need your KEC account number and KEC PIN.
- In-person using our lobby or drive-thru: Our office is open Monday through Thursday 7 a.m. to 5:30 p.m., closed Fridays.
- Our new address: is 9014 West Lancaster Road, Rathdrum, ID 83858.
- Mail: Mail a check or money order and the bottom portion of the bill to our office (be sure to include your KEC account number on your payment). Please allow time for your payment to be received by the billing due date.
- Drop Box: Drop your check or money order (no cash) and the bottom portion of the bill in our drop box, located in the drive-thru at our office. Please include your KEC account number on your payment. Payments dropped off after 5 p.m. will be applied to your account the next business day.
We recommend using the payment options above rather than third-party payment services. Third parties often charge service fees and payments may take up to a week to post to your KEC account.