No 2 days are alike for me in my role as an operations coordinator, where I’m responsible for supporting the day-to-day coordination and communication needs within the operations department. This work includes everything from dispatching crews during a power outage to processing new electric service orders to scheduling temporary disconnect requests and more. I love that I have the opportunity to wear many hats and work with employees from across the cooperative and our members.
Tell us about your role during power outages.
During power outages, I serve primarily as a support to the operations superintendents and crews. I’m responsible for monitoring the outage management system and assisting in dispatching crews. Advancements in technology have improved these processes and reduced outage durations. I also take phone calls from members and emergency responders about electrical hazards.
I understand how frustrating power outages can be for our members and we appreciate your patience as our employees work as quickly and safely as possible to restore power. Our goal is to keep our community safe and send all of our employees home safe each night.