Damage Claim Form

Frequently Asked Questions

Who determines responsibility and payment?

KEC will conduct an internal investigation based upon the information you provide on your claim form and internal KEC records and interviews with KEC personnel. This investigation may include an interview with the claimant and may include an investigation at the service address. Once the review and investigation is complete, all information related to the incident and your claim will be submitted to our insurance provider. They will review all information and make the determination if your claim is approved or denied. You will be notified of their determination in writing.

How do I check the status of my claim?

Please allow up to 8 weeks for claims to be processed. Members may call KEC at 208-765-1200 or email us at claims@kec.com to check status of a current claim.

How are damage claim payment amounts determined?

If your claim is accepted, payment will depend on the extent of damage and value of the property. If the property can be repaired, KEC may pay the cost of repair. If the property cannot be repaired, KEC will generally pay reasonable market value for the property at the time it was damaged, or the depreciated cost to replace the property, whichever is less. KEC reserves the right to solely determine whether the damaged property is subject to repair. Any such determination shall be made in KEC’s sole and absolute discretion. In the event any payment for damages is forthcoming, the claimant may be required to execute a written release. Any refusal to sign the required release form shall result in a delay of payment. KEC strongly urges you to check with your insurance carrier prior to submitting your claim to KEC, as your insurance coverage may provide greater compensation.

How can I prevent damage from happening?

Motors and sophisticated electronic equipment often need supplemental protection from power irregularities. It is the owner’s responsibility to have adequate protection against voltage fluctuations, overloads, or loss of phase for three-phase motors or other loads. These additional protective devices are designed to separate the equipment from the power source when fluctuations occur, thereby protecting the equipment.

The following information is required to process your claim for damages. Please complete all areas of this form and include documentation of purchase price and repair costs. Missing information may delay the processing of your claim. The information you provide will be investigated and determination made as to the liability of Kootenai Electric Cooperative, Inc. (KEC) will be determined by our insurance provider. All damage claim forms must be fully and properly completed and submitted to KEC within ninety (90) days of the date of the occurrence.

Name(Required)

First Last

Phone(Required)

Email(Required)

KEC Account Number

Service Address Where Damage Occurred(Required)

Street Address Address Line 2 City State ZIP Code

Is the mailing address the same as the service address?(Required)

Yes

Mailing Address

Street Address Address Line 2 City State ZIP Code

Date of Damage(Required)

Time of Damage

Please Provide Information on Damaged Item(s):

Click the + sign to add more items

Damaged Item

Model Number

Year Manufactured

Repair/Replacement Cost

Please explain what happened/how your property was damaged:(Required)

Please Upload any Supporting Documentation(Required)

Supporting documentation includes but is not limited to photos, receipts, or estimates for replacement/repair costs. If documentation exceeds the maximum size, reply to your confirmation email and attach any other supporting documentation.

Drop files here or

Max. file size: 50 MB.

Applicant Electronic Signature (Full Name)(Required)

An electronic signature consents to the terms and conditions.