Important Information: SmartHub and KEC's payment and outage reporting system will be temporarily unavailable on Friday, September 25 from 4:00 a.m. to 3:00 p.m. as we perform scheduled maintenance.
To report an outage or electrical emergency during this time please call 855-938-3508 and you will be routed to someone who can report the issue.
Please note that during this time members will be unable to access their online account and SmartHub app. This includes making payments online or by phone and reporting outages in the SmartHub app or by text.
We apologize for the inconvenience.