Prepaid Program

About KEC’s Prepaid Electric Rate

Our prepaid program for residential services allows you to prepay for electric consumption monthly, weekly, or randomly—the choice is yours. The only deadline is making sure you pay before your account reaches a zero balance.

Things to consider before signing up for the Prepaid program:

• You must reconcile your account by paying for consumption used since your last billing statement.
• A $50 initial payment is required for future consumption.
• If you have an existing deposit on your account, this can be converted to a credit toward your Prepaid account or to settle up an account balance.
• You can switch back to a traditional rate at any time.
  • A deposit may be required.

Here’s How It Works

The prepayment is immediately credited to your electric account. Each day the electricity you use is deducted from your account balance (keep track of your balance using SmartHub online). The Prepaid program does not require a deposit to be paid and you will never be charged penalties for late payment, disconnection, or reconnection fees. Your electric service is provided to you as long as a credit balance exists on your account. By knowing how much energy you and your family are consuming, you can better budget your electric payments.

As a Prepaid program member, you are eligible to have your deposit waived or refunded and applied toward the current energy costs. Payments can be made 24 hours a day online, and by phone or during business hours at our office. For more information or to sign up call us at (208) 765-1200.

Frequently Asked Questions