Outages
- Report a Power Outage Online: Login to SmartHub
- Report a Power Outage by Phone: (877) 744-1055
- View our Outage Map page
Payments
- Pay Online: Log in to SmartHub
- Pay by Phone: (855) 938-3508
Call Before You Dig
Call 811 at least two business days before beginning any excavation work.
Rebates
For more information regarding rebates or energy efficiency please contact (888) 883-9879 (Mon-Fri between 8 a.m. and 5 p.m.) or via email.
Member Services
- Business hours: Monday through Thursday 7 a.m. to 5:30 p.m., closed Friday
- Phone: (208) 765-1200
- Toll Free: (800) 240-0459
- Email: kec@kec.com
- Fax: (208) 772-5858
Office Address
9014 West Lancaster Road
Rathdrum, ID 83858
Can’t find what you are looking for or have another question? Please reach out to us via the form below and someone will get back to you within two business days. Please do not report power outages using this form (use the contact information above).
Moving into the KEC service territory? Visit Kootenai Electric SmartHub login.
Interested in the new construction process? Visit our New Construction Information page.